Frequently Asked Questions

You do not need an account to order single boxes. If you are subscribing, you will need to set up an account.

We accept all major credit cards, Apple Pay, Amazon Pay and PayPal. All subscriptions are processed through Stripe.

Please login to your account and scroll past all previous orders. You should see a link that says "manage subscription". From there, you can update your address, products, delivery date and more.

At this time, we offer refunds on a case by case basis.

We do not accept returns of any kind. If you are not satisfied with your order, we will work with you to make it right.

Our mix 10 and 30 boxes have grape, fruit punch, kiwi strawberry, lemon citrus and cherry limeade.

At this time we only offer 30 count boxes at a time.

Our stick packs are not recyclable (yet) but our boxes are.

We use all natural stevia!

Our product is not kosher.

GoHydrate is not vegan.

It sure is!

Simply login to your account and scroll past all previous orders. From there, you will see a link that says "manage subscription". You can update your delivery address here.

We ship via DHL that then brings it to USPS for final delivery. You can select various shipping speeds at check out.

We do! If you're interested in placing a custom order, please email

We do for orders over $45 for non subscription orders. All subscription orders are charged $4 per shipment.

It absolutely is!

GoHydrate is only five electrolytes and vitamin D. GoHydrate is safe for all normal pregnancies and breastfeeding. We always recommend checking with your medical provider if you have specific questions.

You can have as many as you want!

Our 5 electrolytes are formulated as an instant hydration solution which delivers 5 electrolytes immediately to your body.

We are happy to apply a one time refund for the code. Please email us

Not yet! You can purchase us here or on and

We hope to be on Amazon Canada soon! Right now you can shop here and we will ship to you :)

Ingredients can be found on any product listing page.

Simply open the stick pack, pour in 16-20 ounces of water, stir/shake, enjoy!

You can drink whenever you’d like! We recommend a packet in the morning to jumpstart your hydration, and again in the afternoon to sustain your hydration.

You sure can! We recommend consuming within 48 hours.

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